SUTP Frequently Asked Questions
The Basics1. How does it work?
Browse tons of offers within the SUTP Mobile App using a variety of filters and searches. Once you've found an offer, complete a simple redemption process and present the clerk with the SUTP Confirmation Number on screen. Enjoy your discount and keep on saving!
2. Where can I purchase my unique code to activate the SUTP Mobile App?
The SUTP Mobile App is sold for $20 by schools and not-for-profit organizations throughout Alberta - just like the book! Click here to find an organization fundraising and contact them to purchase your sealed SUTP Mobile App Passcode card.
3. How do I access the Mobile App?
Register your Mobile App Passcode to your Membership Account and download the app from the App Store or Google Play. You can also access the no-download version by visiting www.sutp.com/app on a mobile web browser.
4. Are the Mobile App and Coupon Book identical?
No. The SUTP Mobile App is a step into the future and at this time not every company is able to accommodate virtual transactions within their operations system. Conversely, SUTP has been adding offers and advertisers to the app who will not appear in the printed Coupon Book to ensure ample savings and good value. To view a comparison of the offers in the SUTP Coupon Book and Mobile App click here.
5. Can I access my Mobile App on multiple devices?
Yes. You can download the SUTP Mobile App on as many devices as you'd like and login using your existing Membership Account.
6. Are there different Mobile Apps for each city?
We currently offer 4 different Mobile Apps based on our current publications - Calgary, Edmonton, Medicine Hat & Red Deer. Users will make their city selection upon registering their Mobile App Passcode to their Membership Account.
7. Can I purchase more than one Mobile App?
Yes. Once you have created your Membership Account, simply login and visit your Membership Profile to register as many Mobile App Passcodes as you'd like. You can view your registered codes at any time on your Member Profile or on the Account page directly within the Mobile App.
Functionality1. How do I save the SUTP Mobile Web App to my homescreen?
Visit www.sutp.com/app in your mobile Safari browser. Click the button and select "Add To Homescreen"
Visit www.sutp.com/app and bookmark using the button. Visit your homescreen and press and hold to bring up the "Add To Homescreen" menu. Select Shortcuts > Bookmarks > and then choose the SUTP Mobile App bookmark.
2. Why isn't my current location showing on the "Nearby" page?
Upon opening the "Nearby" view for the first time you will be prompted to allow your current location in order to find offers near you. You can visit your web browsers settings and find "Enable Location" to adjust this preference.
TroubleshootingIf you are unable to access the SUTP Mobile App via www.sutp.com/app, please try the following:
Please feel free to contact our tech team should your issue persist.
The Basics1. Where can I buy an SUTP Coupon Book?
SUTP Coupon Books are sold by schools and not-for-profit organizations throughout Alberta. To find the organization nearest you click here.
2. How many SUTP Coupon Books are there?
The SUTP Coupon Book is currently published for Calgary, Edmonton, Medicine Hat & Red Deer.
3. What offers are in the coupon book?
With up to $25,000 in savings the SUTP Coupon Book has something for everyone, including tons of offers for fast food, merchandise, travel, auto and more! To view a complete list of the offers in the SUTP Coupon Book click here.
4. When do the offers expire?
The majority of the SUTP Coupon Book is valid for one full year, or until the following August 31st. Some offers are time-sensitive or seasonal and may state otherwise. All coupons are clearly marked with expiration.
Extras1. What is the unique code found on the spine of my coupon book?
By registering your unique SUTP Coupon Book code to your Membership Account you unlock thousands more in online, printable savings. Simply visit your Member Profile and enter the code in the "Register Your SUTP Products" section.
The Basics1. Why do I need an SUTP Membership account?
Creating an SUTP Membership Account allows you to register your SUTP products and gives you access to exclusive online discounts, member-only contests and more! If you haven't already created an account, click here to get started.
2. How do I register my SUTP products?
Once you have created your Membership Account, simply login using the link at the top of the homepage to access your Member Profile. Enter your SUTP Coupon Book or Mobile App codes in the section labelled "SUTP Product Activation".
3. How do I update my account information?
You can update any of your account information by logging in using the link at the top of the homepage. Your information can be edited directly on your Member Profile. Be sure to click "Update" if you change any of your personal information.
TroubleshootingIf you are unable to login your Membership Account, please try the following:
Please feel free to contact our tech team should your issue persist.
The Basics1. How does the SUTP fundraising campaign work?
The SUTP Fundraising Campaign is run by schools and not-for-profit organizations of Alberta. Organizations work with our representatives to arrange a fall campaign. You will receive delivery of your product and support materials before school starts leaving you plenty of time to get your campaign organized. Promote your campaign using the many materials, resources and tools we provide for a successful campaign. Once you decide to wrap up, we will take back and unsold product at no charge, leaving you with 50% profit (less GST) on every item sold.
2. How can my organization fundraise with SUTP?
Contact our head office and we will put you in touch with one of our local representatives.
3. We are ready to wrap up our campaign, what now?
When you have completed your campaign and all money and unsold product has been collected, contact your SUTP Fundraising Representative and they will arrange to drop by and finalize your campaign.
4. What extra tools does SUTP provide to help fundraise?
SUTP offers a variety of ways to help promote your fundraising efforts...
The Basics1. How can I place an ad in the SUTP Coupon Book?
General information for placing an offer with SUTP can be found here. If you are interested in placing an offer in the upcoming SUTP Coupon Book or Mobile App, contact SUTP here and we will put you in touch with one of our local sales representatives.
Merchant Accounts1. What does creating a Mobile App Merchant Account do for me?
Creating an SUTP Merchant Account allows you immediate access to your coupon redemption statistics via www.sutp.com. This will help with tracking redemptions as well producing statistics and demographics about your customers.
2. How do I create an account and start viewing my redemption statistics?
Create an SUTP Merchant Account by visiting the Advertising page and clicking "Advertiser Signup" at the top of the screen. In the registration form you will be required to enter your company information and location. We will respond to your merchant signup to verify who you are and grant you account access to your stats. Once that is complete you can login at anytime to see offer redemption statistics and user demographics.
Signup for a SUTP Membership Account
SUTP Member Rewards entitles you to special offers and additional coupons when you signup and register your SUTP Products.
A SUTP Membership Account is required to register your unique SUTP Mobile App code.
Find An SUTP Coupon Book or Mobile App
Search the schools and organizations of Alberta currently fundraising with SUTP
SUTP Membership Rewards Login:
To register your SUTP Coupon Book or Mobile App you must first have a SUTP Member Rewards Profile. Sign me up!
SUTP Account Login:
Log into your existing SUTP account.